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The Plague of Office Bullies | Lessons in Leverage

“Where are they now?” Those school yard bullies who’d torment you at recess and those “mean girls” who’d text snarky comments about you.   Chances are they’re someone’s boss or coworker, maybe even...

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Rude, Difficult, or Insubordinate? | No More Employees Behaving Badly

“Supervising would be easy if there were no employees.” Well, at least, that’s the old joke! Most employees come to work ready and willing. Unfortunately, a few others come with negative baggage rooted...

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First Impressions—What’s Behind Them? | The Making of Brand Identity

We all know the adage: “You only have one chance to make a first impression.” The first things we say or do in the company of a recruiter, hiring manager, new boss, coworkers, and customers trigger...

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Insensitive, Divisive, or Self-Serving? Taking on Problem Behaviors |“You” Power

You experience them. You may even mention them–things that are done and said at work that aren’t right. We don’t do our jobs in a vacuum. We have to interact with others. The attitudes and behaviors of...

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The Pain of Being Singled Out at Work. | Ending Ridicule As Entertainment

Being singled out for our flaws can become our worst nightmare. Self-criticism is bad enough. Consider how often you  tell yourself that you’re: not smart or likeable enough too quiet and socially...

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Employee Behavior Troubling You? Time to Intervene.

“What you resist, persists.” Carl Jung, Swiss psychiatrist/psychotherapist, is credited with this powerful quote. If more supervisors followed it, fewer problems would develop on their watch.  Sadly,...

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Feeling Left Out and Don’t Know Why? Turn Things Around. | Reaching Out

It can’t be avoided but we don’t want it to last. It’s that feeling of being disconnected, conspicuous, and self-conscious whenever we’re plunked in workplace situations with people who don’t know us....

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Getting Your Head Around Supervising–Episode #4 | Setting Boundaries

“What do good supervisors do to set boundaries that minimize mistakes?” That’s the question I left you with after Episode #3. We unwittingly set the stage for our supervisory mistakes. Setting...

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